Crash Replacement
Crash it. We’ll help you replace it.
Our Crash Replacement Promise
Accidents happen. If your gear took a hit, we’ll support your comeback. Send us photos of the damaged kit along with your purchase receipt — and we’ll offer 30% off a replacement from the same brand and category.
It’s our way of keeping you moving — without compromise.
Crash Replacement faqs
From eligibility to what’s included — here’s everything you need to know about our crash replacement policy. If it’s not listed here, feel free to email us directly.
Jerseys, bib shorts, gloves, shoes, and helmets damaged in a ride crash and purchased from Cobbled Climbs within the last 2 years.
You’ll receive a 30% discount on a replacement product from the same brand and category.
Yes — a valid purchase receipt from CobbledClimbs.com is required.
No — the crash replacement discount only applies to full-priced items.
Email us at support@cobbledclimbs.com with:
– Photos of the damaged product
– Original order number or invoice
The replacement must be from the same brand and product category (e.g., bib for bib).
Once we receive your email, we’ll get back to you within 3 business days.
Yes — one replacement per product. This is a goodwill policy, not an insurance plan.
In most cases, no return is needed, unless we request it for quality review.