Question 1

Do you offer free shipping on cycling shoes?

Accepted Answer

Yes, we offer free shipping on all cycling shoes orders over ₹2,500 across India. For orders below ₹2,500, standard delivery charges apply. Our cycling shoes are dispatched within 48 hours (excluding Sundays and public holidays) and typically delivered within 5-7 days to major cities including Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai. For premium cycling shoes from Lake, Sidi, Northwave, and FLR with carbon soles and BOA systems, we ensure secure packaging with extra protection for delicate closure mechanisms and carbon components during transit to prevent damage.

Question 2

Are Lake, Sidi, Northwave, and FLR cycling shoes from Cobbled Climbs authentic?

Accepted Answer

Absolutely. We're authorized dealers for Lake, Sidi, Northwave, and FLR cycling shoes in India. Every cycling shoes comes with full brand warranty, authenticity certificate, and original packaging. We import all cycling shoes directly from the brands, ensuring you receive genuine products with proper carbon soles, BOA mechanisms with lifetime warranty, and complete manufacturer support. Beware of counterfeit cycling shoes sold online with fake carbon soles (actually plastic), inferior BOA copies that break, and poor construction - buying from authorized dealers like Cobbled Climbs guarantees authenticity, proper materials, and warranty coverage for your premium Lake, Sidi, Northwave, and FLR cycling shoes. Authentic cycling shoes make a significant difference in performance and durability.

Question 3

What is your return and exchange policy for cycling shoes?

Accepted Answer

Cycling shoes are eligible for return or exchange only if the product received is damaged, incorrect, or not your correct size. Contact us at support@cobbledclimbs.com within 7 days of receiving your cycling shoes. All items must be returned unworn (no outdoor use - indoor try-on only), with original insoles and accessories, in original box with tags intact. We offer exchanges for alternative sizes (subject to stock availability) or store credit if your preferred size is out of stock. Please note: We have a no money refund policy - only exchanges or store credit are provided for cycling shoes. Sale items are not eligible for returns or exchanges. Orders once placed cannot be cancelled or amended. Cycling shoes must show absolutely no signs of outdoor use, cleat installation, or wear for returns or exchanges.

Question 4

How should cycling shoes fit?

Accepted Answer

Cycling shoes should fit snugly without pressure points or numbness. When standing, you should have 3-5mm space at toes - feet swell during long rides and too-tight cycling shoes cause numbness and hot spots. Width should be snug but not restrictive in cycling shoes - Lake offers wide options, Sidi runs narrow, Northwave offers regular fits. Heel should be locked in place without lift during pedaling - heel lift in cycling shoes wastes power and causes blisters. Try cycling shoes with your cycling socks and simulate riding position by standing on toes. BOA systems in Lake, Sidi, and Northwave cycling shoes allow micro-adjustments for perfect fit. If between sizes, consider foot shape - narrow feet may need smaller size, wide feet may need larger in cycling shoes. Contact us at support@cobbledclimbs.com for personalized fit help.

Question 5

What's the difference between road and MTB cycling shoes?

Accepted Answer

Road cycling shoes from Lake, Sidi, and Northwave feature stiff carbon soles for maximum power transfer (stiffness 10-12/15), three-bolt cleat systems (Look, SPD-SL) with large platform for efficiency, smooth soles with minimal tread not designed for walking, lightweight construction for climbing (200-250g), and aerodynamic designs. MTB cycling shoes from Sidi, Northwave, and FLR feature flexible soles with aggressive tread for hiking (stiffness 6-9/15), two-bolt cleat systems (SPD) with recessed cleats for walkability, reinforced toe boxes for trail protection, durable construction for rough terrain (250-350g), and practical designs. Road cycling shoes optimize pedaling efficiency. MTB cycling shoes balance pedaling with off-bike functionality. Gravel cycling shoes from Lake and Northwave fall between with moderate stiffness and walkable treads for mixed terrain.

Question 6

Can I pay cash on delivery for cycling shoes?

Accepted Answer

Yes, COD (Cash on Delivery) is available on all cycling shoes orders across India for your convenience. You can inspect the packaging when your cycling shoes arrive and pay the delivery person in cash. We also accept online payments via credit card, debit card, UPI, and net banking. For high-value cycling shoes from premium brands like Lake, Sidi, and Northwave with carbon soles and BOA systems, COD ensures you can verify packaging integrity, authenticity, and that correct size was shipped before payment.

Question 7

What are BOA closures and why are they better in cycling shoes?

Accepted Answer

BOA closures in cycling shoes from Lake, Sidi, and Northwave are dial-based micro-adjustment systems that offer precise 1mm fit adjustments impossible with velcro straps, one-handed operation allowing adjustments while riding without stopping, even pressure distribution across foot eliminating hot spots and numbness, lifetime warranty on mechanisms (BOA replaces failed dials free forever), and superior durability compared to velcro that wears out. BOA systems in cycling shoes are more convenient than laces (no tying, no coming undone), faster to adjust during rides for comfort changes as feet swell, and provide superior fit precision for performance. Premium cycling shoes from Lake and Sidi feature dual BOA systems for independent forefoot and midfoot control. BOA has become the gold standard in high-end cycling shoes for these performance, convenience, and durability benefits.

Question 8

Can I use cycling shoes for indoor cycling classes?

Accepted Answer

Yes! Cycling shoes from Northwave and FLR work excellently for indoor cycling and spin classes. Check your studio's pedal system first - most use SPD (two-bolt) or SPD-SL (three-bolt) systems. Road cycling shoes with three-bolt systems work with Peloton and SPD-SL equipped studios. MTB cycling shoes with two-bolt SPD systems work with most gym spin bikes and SoulCycle-style studios. Indoor-specific cycling shoes from Northwave feature maximum ventilation with breathable mesh uppers to prevent overheating, compatible cleat systems for studio bikes, and moisture-wicking liners for hot studio conditions. Cycling shoes designed for indoor use prioritize ventilation over aerodynamics. Many indoor cyclists prefer MTB-style cycling shoes from FLR for walkability between bikes, studio floors, and better ventilation during intense classes.

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