Question 1

Do you offer free shipping on bike tools?

Accepted Answer

Yes, we offer free shipping on all bike tools orders over ₹2,500 across India. For orders below ₹2,500, standard delivery charges apply. Our bike tools are dispatched within 48 hours (excluding Sundays and public holidays) and typically delivered within 5-7 days to major cities including Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai. For premium bike tools from Park Tool, Lezyne, Birzman, and Topeak, we ensure secure packaging to protect precision tools during transit.

Question 2

Are bike tools from Cobbled Climbs authentic?

Accepted Answer

Absolutely. We're authorized dealers for Park Tool, Lezyne, Birzman, Topeak, IceToolz, Pedro's, and Rockbros bike tools. Every bike tools is genuine, imported directly from the brands, with quality materials and manufacturer warranty. We import all bike tools from authorized distributors, ensuring you receive authentic products with proper hardening, accurate measurements, and manufacturer support. Beware of counterfeit bike tools sold online with soft metals that strip bolts and inaccurate torque wrenches - buying genuine bike tools from Cobbled Climbs guarantees quality construction, reliable performance, and safe maintenance work on your expensive bikes.

Question 3

What is your return and exchange policy for bike tools?

Accepted Answer

Bike tools are eligible for return or exchange only if the product received is damaged, incorrect, or defective. Contact us at support@cobbledclimbs.com within 7 days of receiving your bike tools. All items must be returned unused, in original packaging with all accessories intact. We offer exchanges for alternative products (subject to stock availability) or store credit. Please note: We have a no money refund policy - only exchanges or store credit are provided for bike tools. Sale items are not eligible for returns or exchanges. Orders once placed cannot be cancelled or amended. Bike tools must be completely unused for returns or exchanges.

Question 4

What bike tools do I need for basic home maintenance?

Accepted Answer

Essential bike tools for basic home maintenance include hex key set (2-8mm) from Park Tool or Lezyne for most bolts and adjustments, chain tool from Park Tool or Birzman for chain installation and repairs, tire levers (2-3) for wheel work, pedal wrench (15mm) from Park Tool or Birzman for pedal service, and screwdrivers (Phillips and flat) for derailleurs and accessories. Add torque wrench bike tools (2-20 Nm) from Birzman or Park Tool if you have carbon components - essential for preventing damage. These bike tools handle 80% of home maintenance including brake adjustments, gear tuning, wheel changes, pedal installation, and chain work. Total investment ₹3,000-8,000 for starter bike tools kit covering basic needs.

Question 5

Do I need a torque wrench in my bike tools?

Accepted Answer

Yes, torque wrench bike tools are essential if you have carbon frame, carbon seatpost, carbon handlebars, or carbon stem - over-tightening cracks expensive carbon components. Torque wrench bike tools from Park Tool TW-5.2 (₹12,000-15,000) or Birzman (₹4,000-8,000) prevent costly damage by ensuring precise torque. Even aluminum bikes benefit from torque wrench bike tools for consistent, proper tightening. Carbon components specify torque ranges (typically 4-8 Nm) that must be followed - guessing risks damage. Torque wrench bike tools pay for themselves by preventing one carbon component failure. If you work on modern bikes with carbon parts, torque wrench is not optional in bike tools - it's essential safety equipment. Start with mid-range torque wrench bike tools from Birzman, upgrade to Park Tool as skills advance.

Question 6

Can I pay cash on delivery for bike tools?

Accepted Answer

Yes, COD (Cash on Delivery) is available on all bike tools orders across India for your convenience. You can inspect the packaging when your bike tools arrive and pay the delivery person in cash. We also accept online payments via credit card, debit card, UPI, and net banking. For high-value bike tools from Park Tool, Lezyne, and Birzman including torque wrenches and specialized equipment, COD ensures you can verify packaging integrity and authenticity upon delivery before payment.

Question 7

What's the difference between Park Tool and other bike tools brands?

Accepted Answer

Park Tool bike tools are considered industry gold standard with professional-grade quality used by bike shops worldwide, comprehensive range covering every bicycle maintenance need, legendary durability lasting decades with proper care, and superior precision with tight tolerances. Park Tool bike tools cost more (premium pricing) but offer unmatched reliability and longevity. Birzman, Lezyne, and Topeak bike tools offer excellent quality at lower prices (30-50% less than Park Tool), good durability for home mechanic use, adequate precision for most maintenance, and innovative designs. Best for home mechanics and enthusiasts. Rockbros bike tools provide budget-friendly options for casual maintenance and basic needs. Choose Park Tool bike tools if you're professional mechanic or serious home mechanic wanting lifetime tools. Choose Birzman or Lezyne bike tools for excellent home mechanic quality at better value.

Question 8

Should I buy individual bike tools or complete tool sets?

Accepted Answer

Buy individual bike tools if you have specific maintenance needs, already own some tools and filling gaps, or want to invest gradually as skills develop. Individual bike tools allow choosing exact quality level and functions needed. Buy complete bike tools sets from Park Tool, Birzman, or IceToolz if you're starting from scratch and need comprehensive coverage, want matched quality across all tools, or appreciate organized storage cases. Tool set bike tools often offer better value (10-20% savings vs individual) and ensure you have everything needed. Most home mechanics start with basic individual bike tools (hex keys, chain tool, tire levers), then expand with specialized bike tools (torque wrench, cassette tools) as maintenance needs grow. Complete bike tools sets work well for dedicated home mechanics committing to comprehensive maintenance capability.

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