Question 1

Do you offer free shipping on new cycling apparel?

Accepted Answer

Yes, we offer free shipping on all new cycling apparel orders over ₹2,500 across India. For orders below ₹2,500, standard delivery charges apply. Our new cycling apparel is dispatched within 48 hours (excluding Sundays and public holidays) and typically delivered within 5-7 days to major cities including Mumbai, Bangalore, Pune, Delhi, and Hyderabad. For latest releases from Rapha, Maap, Pas Normal Studios, and our 20+ authorized brands, we ensure secure packaging to protect your new cycling apparel during transit.

Question 2

How often do you get new cycling apparel arrivals?

Accepted Answer

We receive new cycling apparel arrivals regularly throughout the year. Major seasonal collections from Rapha, Maap, and Pas Normal Studios arrive twice yearly (spring/summer and fall/winter), while smaller drops and limited editions arrive monthly. Authorized brands like Santini, Assos, Northwave, Pearl Izumi, and Sportful also release new cycling apparel collections on seasonal schedules. Subscribe to our newsletter or follow us on social media to get notified immediately when new cycling apparel arrives. As exclusive partners for 5 brands and authorized dealers for 20+ brands, we often receive new releases quickly, giving you early access to the latest cycling apparel in India.

Question 3

Are new cycling apparel arrivals authentic?

Accepted Answer

Absolutely. All new cycling apparel is 100% authentic and imported directly from brands. We're the exclusive official partner for Rapha, Maap, Pas Normal Studios, Alba Optics, and Sweet Protection new cycling apparel in India, plus authorized dealer for Santini, Assos, Northwave, Pearl Izumi, Sportful, Monton, Gist, Kask, Met, Abus, POC, Koo, 100%, Rudy Project, Lake, Sidi, FLR, Scicon, Rockbros, and 2XU. Every piece of new cycling apparel comes with full brand warranty, authenticity certificate, and original packaging. We never stock counterfeit or grey-market products - only genuine new cycling apparel from authorized sources.

Question 4

What is your return and exchange policy for new cycling apparel?

Accepted Answer

New cycling apparel is eligible for return or exchange only if the product received is damaged, incorrect, or not your correct size. Contact us at support@cobbledclimbs.com within 7 days of receiving your new cycling apparel. All items must be returned in original packaging with tags and labels intact. We offer exchanges for alternative sizes (subject to stock availability) or store credit if your preferred size is out of stock. Please note: We have a no money refund policy - only exchanges or store credit are provided for new cycling apparel. Sale items are not eligible for returns or exchanges. Orders once placed cannot be cancelled or amended.

Question 5

Do new cycling apparel arrivals sell out quickly?

Accepted Answer

Yes, popular new cycling apparel releases, especially limited editions and sought-after colorways from Rapha, Maap, and Pas Normal Studios, can sell out within days or even hours. Premium brands produce limited quantities of new cycling apparel to maintain exclusivity. We recommend acting quickly when you see new cycling apparel you want, especially for popular sizes (Medium, Large) and limited edition pieces. Sign up for notifications to get alerts when highly anticipated new cycling apparel arrives from Rapha Pro Team, Maap Alt-Road, or Pas Normal Studios Mechanism collections, giving you first opportunity to purchase before items sell out.

Question 6

Can I pay cash on delivery for new cycling apparel?

Accepted Answer

Yes, COD (Cash on Delivery) is available on all new cycling apparel orders across India for your convenience. You can inspect the packaging when your new cycling apparel arrives and pay the delivery person in cash. We also accept online payments via credit card, debit card, UPI, and net banking. For high-value new cycling apparel from premium brands like Rapha, Maap, Pas Normal Studios, and Assos, COD ensures you can verify packaging integrity and authenticity upon delivery before payment.

Question 7

What is your crash replacement policy for new cycling apparel?

Accepted Answer

We offer a unique crash replacement program for new cycling apparel, helmets, and accessories damaged in accidents. If your new cycling apparel from Rapha, Maap, Pas Normal Studios, Santini, Assos, or any of our authorized brands is damaged in a crash, we'll help you replace it at a special discount. This program protects your investment in high-quality new cycling apparel and ensures you can get back on the road quickly after an accident. Visit our crash replacement page for complete details on eligibility, discount levels, and how to submit a claim for damaged new cycling apparel.

Question 8

How do I contact you for new cycling apparel sizing help?

Accepted Answer

Reach out via WhatsApp, email at support@cobbledclimbs.com, or phone during business hours. Our cycling experts are available to provide personalized new cycling apparel sizing recommendations based on your measurements and riding style preferences. Share photos of your current cycling apparel if you have fit issues, and we'll recommend the perfect size from our 25+ brand portfolio including Rapha, Maap, Pas Normal Studios, Santini, Assos, Northwave, Pearl Izumi, Sportful, Kask, Met, POC, and others. Since we offer exchanges for incorrect sizes within 7 days (subject to stock availability), we'll help ensure you get the right fit the first time for your new cycling apparel purchase.

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