Question 1

Do you offer free shipping on swimwear?

Accepted Answer

Yes, we offer free shipping on all swimwear orders over ₹2,500 across India. For orders below ₹2,500, standard delivery charges apply. Our swimwear is dispatched within 48 hours (excluding Sundays and public holidays) and typically delivered within 5-7 days to major cities including Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai. For premium swimwear from 2XU and Zone3 with chlorine-resistant fabrics and compression technology, we ensure secure packaging to protect technical materials during transit.

Question 2

Are 2XU and Zone3 swimwear from Cobbled Climbs authentic?

Accepted Answer

Absolutely. We're authorized dealers for 2XU and Zone3 swimwear in India. Every swimwear comes with full brand warranty, authenticity certificate, and original packaging. We import all swimwear directly from the brands, ensuring you receive genuine products with proper chlorine-resistant fabrics and complete manufacturer support. Beware of counterfeit swimwear sold online with inferior fabrics that degrade quickly in chlorine - buying from authorized dealers like Cobbled Climbs guarantees authenticity and warranty coverage for your premium 2XU and Zone3 swimwear that lasts significantly longer.

Question 3

What is your return and exchange policy for swimwear?

Accepted Answer

Swimwear is eligible for return or exchange only if the product received is damaged, incorrect, or not your correct size. Contact us at support@cobbledclimbs.com within 7 days of receiving your swimwear. All items must be returned unworn, unwashed, with hygiene liner intact, in original packaging with tags and labels attached. We offer exchanges for alternative sizes (subject to stock availability) or store credit if your preferred size is out of stock. Please note: We have a no money refund policy - only exchanges or store credit are provided for swimwear. Sale items are not eligible for returns or exchanges. Orders once placed cannot be cancelled or amended. For hygiene reasons, swimwear must be completely unused with hygiene liner intact for returns or exchanges.

Question 4

What swimwear should I choose for triathlon training?

Accepted Answer

For triathlon pool training, choose durable swimwear from 2XU or Zone3 with maximum chlorine resistance for frequent sessions (4-6 times weekly), comfortable fits for 60-90 minute swim workouts, and quick-dry properties for brick training transitions. Jammers are popular swimwear for triathletes who want compression support and coverage during training. For open water triathlon training, select swimwear that works comfortably under wetsuits - swim briefs or jammers from 2XU and Zone3 with minimal seams and smooth fabrics. Many triathletes own multiple pieces of swimwear - training suits for daily pool sessions, and race-specific swimwear or tri suits for competitions and open water practice.

Question 5

How should swimwear fit?

Accepted Answer

Swimwear should fit snugly against your body without being uncomfortably tight or restrictive. When dry, swimwear from 2XU and Zone3 should feel snug - it will relax slightly when wet to the perfect fit. Waistband should sit securely without sliding down during flip turns or push-offs. Leg openings in jammers should stay in place without riding up or cutting into thighs. Swimwear that's too loose creates drag in water and becomes uncomfortable when wet. If between sizes for swimwear, choose the smaller size as fabrics stretch when wet - loose swimwear significantly impacts swimming efficiency and comfort. Contact us at support@cobbledclimbs.com for personalized sizing help with 2XU or Zone3 swimwear based on your waist measurements.

Question 6

Can I pay cash on delivery for swimwear?

Accepted Answer

Yes, COD (Cash on Delivery) is available on all swimwear orders across India for your convenience. You can inspect the packaging when your swimwear arrives and pay the delivery person in cash. We also accept online payments via credit card, debit card, UPI, and net banking. For premium swimwear from 2XU and Zone3 with chlorine-resistant technology, COD ensures you can verify packaging integrity and authenticity upon delivery before payment.

Question 7

How long does swimwear last with regular pool training?

Accepted Answer

Premium swimwear from 2XU and Zone3 with chlorine-resistant fabrics lasts 6-12 months with daily pool training (5-7 sessions weekly), significantly longer than standard swimwear which degrades in 1-3 months. Lifespan depends on chlorine exposure frequency, proper care (immediate rinsing after every session), rotation between multiple suits (allows complete drying), and avoiding hot tubs and heavily chlorinated pools. Signs it's time to replace swimwear include loss of elasticity causing sagging, fabric thinning or becoming transparent, fading colors despite chlorine-resistant treatment, and loose waistband or leg openings. Invest in 3-5 pieces of quality swimwear from 2XU and Zone3 and rotate between them to maximize lifespan - this approach is more economical than buying cheap swimwear frequently.

Question 8

What's the difference between swim briefs and jammers?

Accepted Answer

Swim briefs are traditional competitive swimwear with minimal coverage (similar to underwear briefs), offering maximum freedom of movement and minimal drag in water, preferred by many competitive swimmers and triathletes, and providing unrestricted leg movement for all strokes. Jammers are knee-length swimwear from 2XU and Zone3 providing compression support for leg muscles, additional coverage for modesty and sun protection, streamlined fit that reduces drag while offering support, and popular among triathletes and swimmers who prefer more coverage. Both types of swimwear perform well - choice comes down to personal preference, comfort level, and whether you want compression benefits. Many triathletes prefer jammers for training and racing, while competitive swimmers often choose briefs for maximum freedom. Try both types of swimwear to find your preference.

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