Question 1

Do you offer free shipping on cycling helmets?

Accepted Answer

Yes, we offer free shipping on all cycling helmets orders over ₹2,500 across India. For orders below ₹2,500, standard delivery charges apply. Our cycling helmets are dispatched within 48 hours (excluding Sundays and public holidays) and typically delivered within 5-7 days to major cities including Mumbai, Bangalore, Pune, Delhi, Hyderabad, and Chennai. For premium cycling helmets from Sweet Protection, Kask, Met, Abus, and POC with MIPS technology and advanced safety features, we ensure secure packaging with extra protection to prevent damage during transit.

Question 2

Are cycling helmets from Cobbled Climbs authentic?

Accepted Answer

Absolutely. We're the exclusive partner for Sweet Protection cycling helmets and authorized dealers for Kask, Met, Abus, and POC cycling helmets in India. Every cycling helmets comes with full brand warranty, authenticity certificate, original packaging, and safety certification documents. We import all cycling helmets directly from the brands, ensuring you receive genuine products with proper MIPS technology, certified safety standards, and complete manufacturer support. Beware of counterfeit cycling helmets sold online with fake MIPS and uncertified safety - buying from authorized dealers like Cobbled Climbs guarantees authenticity, proper safety certification, and warranty coverage for your premium cycling helmets. Your safety depends on authentic cycling helmets.

Question 3

What is your return and exchange policy for cycling helmets?

Accepted Answer

Cycling helmets are eligible for return or exchange only if the product received is damaged, incorrect, or not your correct size. Contact us at support@cobbledclimbs.com within 7 days of receiving your cycling helmets. All items must be returned unworn (no outdoor use), with all original padding and accessories, in original packaging with tags and labels intact. We offer exchanges for alternative sizes (subject to stock availability) or store credit if your preferred size is out of stock. Please note: We have a no money refund policy - only exchanges or store credit are provided for cycling helmets. Sale items are not eligible for returns or exchanges. Orders once placed cannot be cancelled or amended. For safety reasons, cycling helmets must show absolutely no signs of use for returns or exchanges.

Question 4

What is MIPS and do I need it in cycling helmets?

Accepted Answer

MIPS (Multi-directional Impact Protection System) in cycling helmets from Kask, Met, Sweet Protection, and POC is a low-friction layer inside the helmet that allows 10-15mm rotation during angled impacts. This reduces rotational forces transmitted to your brain by 10-40%, providing additional protection beyond standard foam. Most cycling crashes involve angled impacts, not direct hits, making MIPS highly valuable. Research shows MIPS significantly reduces concussion risk and brain injury severity. We strongly recommend MIPS cycling helmets for all riders - the small additional cost (typically ₹2,000-4,000) is worthwhile for enhanced brain protection. Kask, Met, Sweet Protection, and POC integrate MIPS seamlessly without compromising ventilation or comfort in their cycling helmets. MIPS has become the gold standard in modern cycling helmets safety technology.

Question 5

How should cycling helmets fit?

Accepted Answer

Cycling helmets should sit level on your head covering forehead down to 2-3cm above eyebrows, not tilted back exposing forehead. Straps should form Y-shape meeting just below ears when properly adjusted. Retention system should be snug but comfortable - you should feel gentle pressure around entire head. When you shake your head, cycling helmets should move with you, not slide around independently. Proper fit in cycling helmets is critical for safety - loose helmets can shift during crashes and fail to protect. Try cycling helmets from Kask, Met, Sweet Protection, Abus, and POC with your cycling cap if you wear one. If between sizes, choose smaller size and adjust retention - cycling helmets that are too large can't be made smaller effectively. Contact us at support@cobbledclimbs.com for fit verification help.

Question 6

Can I pay cash on delivery for cycling helmets?

Accepted Answer

Yes, COD (Cash on Delivery) is available on all cycling helmets orders across India for your convenience. You can inspect the packaging when your cycling helmets arrive and pay the delivery person in cash. We also accept online payments via credit card, debit card, UPI, and net banking. For high-value cycling helmets from premium brands like Sweet Protection, Kask, Met, and POC with MIPS technology, COD ensures you can verify packaging integrity and authenticity upon delivery before payment.

Question 7

What's the difference between road and MTB cycling helmets?

Accepted Answer

Road cycling helmets from Kask, Met, and POC feature lightweight construction (200-250g) for comfort during long rides, maximum ventilation for climbing and hot weather, aerodynamic shapes for speed, and minimal coverage focused on top and sides of head. MTB cycling helmets from Sweet Protection, POC, and Met feature extended rear coverage protecting back of head during trail crashes, visors for sun and branch protection, reinforced construction for durability (250-350g), goggle compatibility for downhill riding, and superior impact protection for aggressive terrain. Road cycling helmets prioritize ventilation and weight. MTB cycling helmets prioritize protection and coverage. Gravel cycling helmets from Kask and Met fall between with balanced features for mixed terrain riding.

Question 8

When should I replace cycling helmets?

Accepted Answer

Replace cycling helmets immediately after any crash or impact, even if no visible damage - EPS foam compresses on impact and cannot protect effectively again. Replace cycling helmets every 3-5 years maximum even without crashes - UV exposure, sweat, and aging degrade protective foam and materials. Kask, Met, Sweet Protection, Abus, and POC recommend 3-year replacement for optimal safety. Replace cycling helmets if you notice cracks in shell or foam, damaged straps or retention systems, compression or degradation of padding, or loose/wobbly construction. Many brands including Kask and POC offer crash replacement programs with discounts on new cycling helmets after accidents. Your brain is worth protecting with current-technology cycling helmets - don't compromise safety by using old or damaged helmets beyond their safe lifespan.

Cart

Filters